CHCCCS019 – Recognise and Respond to Crisis Situations

Mental Health Crisis Training

CHCCCS019 – Recognise and Respond to Crisis Situations is a one-day course that provides participants with the knowledge and skills to recognise a person who may be suffering a mental health crisis, how to safely respond, and more importantly, how to recognise a danger, and keep the situation safe.

The course outlines:

  • different mental health conditions
  • communication and de-escalation techniques
  • how and when to call emergency services
  • a directory of help available
  • the important ‘Who helps the helper’.

The course comprises a combination of interactive discussion, purpose-made videos, and hands-on scenarios. The scenarios are designed to be as realistic as possible, giving participants the tools to recognise and, if necessary, de-escalate crisis situations.

There will be ongoing assessments to ensure competency.

Upon successful completion, the participant will receive a nationally accredited Statement of Attainment, and some take-home resources.

Why choose Highlands First Aid?

Highlands First Aid, together with our RTO, is uniquely positioned to deliver certified Nationally accredited courses. Distinguishing Highlands First Aid is a commitment to ensuring participants not only “Have the Competency” but “are competent”.

Highlands first aid courses are conducted by registered paramedics who have many years of ‘on road’ experience treating a variety of mental health, physical injury and illness.

Our RTO issues nationally recognised “Statements of Attainment” as opposed to certificates of participation or attendance which are not nationally recognised.

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Mental Health Crisis Training, Highlands First Aid
Mental Health Crisis Training, Highlands First Aid