Mental Health Crisis Training
CHCCCS019 – Recognise and Respond to Crisis Situations is a one-day course that provides participants with the knowledge and skills to recognise a person who may be suffering a mental health crisis, how to safely respond, and more importantly, how to recognise a danger, and keep the situation safe.
The course outlines:
- different mental health conditions
- communication and de-escalation techniques
- how and when to call emergency services
- a directory of help available
- the important ‘Who helps the helper’.
The course comprises a combination of interactive discussion, purpose-made videos, and hands-on scenarios. The scenarios are designed to be as realistic as possible, giving participants the tools to recognise and, if necessary, de-escalate crisis situations.
There will be ongoing assessments to ensure competency.
Upon successful completion, the participant will receive a nationally accredited Statement of Attainment, and some take-home resources.
Why choose Highlands First Aid?
Highlands First Aid, together with our RTO, is uniquely positioned to deliver certified Nationally accredited courses. Distinguishing Highlands First Aid is a commitment to ensuring participants not only “Have the Competency” but “are competent”.
Highlands first aid courses are conducted by registered paramedics who have many years of ‘on road’ experience treating a variety of mental health, physical injury and illness.
Our RTO issues nationally recognised “Statements of Attainment” as opposed to certificates of participation or attendance which are not nationally recognised.
