FAQs

Yes — Highlands First Aid maintains full public liability and indemnity insurance for every event we cover.

Yes, a 4-hour minimum call-out applies to all event bookings.

Our on-site teams are made up of Paramedics, Intensive Care Paramedics, Triage Nurses and First Responders.

Cardiac monitors, defibrillators, oxygen, spinal immobilisation gear, trauma supplies, diagnostic tools, IV cannulation (Paramedics and Nurses only) two way radios on a private channel, and triage tents with multiple treatment stations.

No — NSW and ACT legislation restricts patient hospital transport to NSW and ACT Ambulance Services, and transporting a patient would leave your event unattended. Our triage tents let us treat multiple patients on-site at once instead. If hospitalisation is required, we will call an ambulance, and give a clinical handover to ensure an appropriate response.